Your business is unique. Your CRM should be too.
We help choose and implement the perfect CRM for your growth, sales, operations, and service teams.
Unlock Your Business Potential with the Right CRM
With over 20 years of experience, we bring enterprise-level CRM and digital transformation expertise to small and mid-sized companies.
We offer a full suite of services: strategy, implementation, and ongoing support, to deliver practical, cost-effective, and scalable CRM solutions. We make CRM work for your business, whether it’s for sales, marketing, customer service, or operations.

Clarify requirements, compare options, and select the right CRM.

Review CRM spend and usage to uncover hidden costs, eliminate waste, and improve return on your existing investment.

Go live quickly with proven frameworks.

Move clean data, connect systems, and streamline workflows.

Ensure your team uses the CRM effectively from day one.

Continuously improve your CRM as your business grows.
We’re independent and vendor-agnostic, so we’ll never push you toward one platform. Instead, we’ve selected a portfolio of industry-leading CRMs that deliver the best value for small and mid-sized businesses. From HubSpot and Salesforce to Zoho and Freshworks, we recommend the platform that fits your needs, not ours.
We’ve worked with organizations of all sizes from enterprise to small and mid-sized businesses, across diverse industries including high-tech, manufacturing, financial services, and more. We bring a proven track record of success in every stage of the CRM journey, from selection to implementation to ongoing support. Here are a few examples of our work:
Challenge: Multiple business units operated with siloed customer data, creating inefficiencies and inconsistent reporting.
Approach: Led digital transformation strategy, aligning business units on a common CRM and governance model.
Result: Delivered an enterprise roadmap for unified customer experience, streamlined reporting, and improved sales visibility.
Challenge: Rapid growth strained existing CRM processes, with limited adoption across sales and client success teams.
Approach: Oversaw CRM strategy and implementation, introduced automation, and restructured data governance.
Result: Increased sales pipeline visibility, improved customer onboarding, and strengthened cross-team collaboration.
Challenge: Complex enterprise sales processes lacked integration between CRM and operational systems.
Approach: Designed process improvements and CRM enhancements to align sales, operations, and customer service.
Result: Reduced deal cycle times and improved customer experience through better data visibility.
Challenge: Agents struggled with fragmented customer systems and manual processes.
Approach: Contributed to CRM and technology transformation program with focus on data consolidation and automation.
Result: Improved agent productivity, centralized client data, and enhanced reporting for compliance and growth.
Challenge: A fast-growing firm relied on spreadsheets to track sales, causing missed opportunities and poor visibility.
Approach: Evaluated multiple CRM options (HubSpot, Salesforce, Monday.com) and facilitated structured discovery sessions.
Result: Delivered a CRM roadmap and implementation plan that improved lead tracking, reporting, and sales alignment.
Challenge: The organization struggled with Salesforce complexity and low adoption across teams.
Approach: Conducted stakeholder discovery, designed a tailored lightweight CRM prototype, and mapped migration paths.
Result: Delivered a simpler, cost-effective design that streamlined contract and campaign management while boosting adoption readiness.
Challenge: Depended on a legacy systems lacking CRM capabilities, with leadership seeking modern alternatives.
Approach: Coordinated vendor discovery sessions, documented data/reporting requirements, and guided vendor evaluation.
Result: Leadership aligned on clear CRM requirements, trade-offs, and a foundation for future implementation.
Challenge: Multiple business units operated with siloed customer data, creating inefficiencies and inconsistent reporting.
Approach: Led digital transformation strategy, aligning business units on a common CRM and governance model.
Result: Delivered an enterprise roadmap for unified customer experience, streamlined reporting, and improved sales visibility.
Challenge: Rapid growth strained existing CRM processes, with limited adoption across sales and client success teams.
Approach: Oversaw CRM strategy and implementation, introduced automation, and restructured data governance.
Result: Increased sales pipeline visibility, improved customer onboarding, and strengthened cross-team collaboration.
Challenge: Complex enterprise sales processes lacked integration between CRM and operational systems.
Approach: Designed process improvements and CRM enhancements to align sales, operations, and customer service.
Result: Reduced deal cycle times and improved customer experience through better data visibility.
Challenge: Agents struggled with fragmented customer systems and manual processes.
Approach: Contributed to CRM and technology transformation program with focus on data consolidation and automation.
Result: Improved agent productivity, centralized client data, and enhanced reporting for compliance and growth.
Challenge: A fast-growing firm relied on spreadsheets to track sales, causing missed opportunities and poor visibility.
Approach: Evaluated multiple CRM options (HubSpot, Salesforce, Monday.com) and facilitated structured discovery sessions.
Result: Delivered a CRM roadmap and implementation plan that improved lead tracking, reporting, and sales alignment.
Challenge: The organization struggled with Salesforce complexity and low adoption across teams.
Approach: Conducted stakeholder discovery, designed a tailored lightweight CRM prototype, and mapped migration paths.
Result: Delivered a simpler, cost-effective design that streamlined contract and campaign management while boosting adoption readiness.
Challenge: Depended on a legacy systems lacking CRM capabilities, with leadership seeking modern alternatives.
Approach: Coordinated vendor discovery sessions, documented data/reporting requirements, and guided vendor evaluation.
Result: Leadership aligned on clear CRM requirements, trade-offs, and a foundation for future implementation.
Whether you’re still evaluating CRM platforms or you’ve already chosen HubSpot, Salesforce, Monday, Zoho or Freshworks, we can help.
From selection to implementation to adoption, our 90-day Fast Start program gets you live quickly and sets you up for long-term success.
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