AI Agents Are Coming — RUN!
January 20, 2025
Or maybe not. What is the real impact of AI in the workforce? The title may be dramatic, but it’s
Why CRM Systems Fail and How to Fix Them
CRM problems don’t show up at go-live. They show up months later when leadership stops trusting the data, teams build shadow systems, and your platform becomes compliance infrastructure instead of a decision engine.
These insights are based on 22+ years of Fortune 500 operations experience (GE Aviation, Dell, Chase, Farmers) and direct work with mid-market financial services, nonprofits, healthcare, and professional services firms navigating CRM implementation, AI governance, and digital transformation challenges.
Best of Breed vs. Enterprise Platform: Which One Do You Choose?
January 20, 2025
Cloud spending is surging as enterprises continue to rely on cloud-based solutions to meet their needs. According to Gartner, cloud
