
What We Got Wrong About AI in 2025
I noticed a pattern in 2025, most of my conversations with executives at growing companies had a similar theme. There
CRM problems don’t show up at go-live. They show up months later when leadership stops trusting the data, teams build shadow systems, and your platform becomes compliance infrastructure instead of a decision engine.
These insights are based on 22+ years of Fortune 500 operations experience (GE Aviation, Dell, Chase, Farmers) and direct work with mid-market financial services, nonprofits, healthcare, and professional services firms navigating CRM implementation, AI governance, and digital transformation challenges.

I noticed a pattern in 2025, most of my conversations with executives at growing companies had a similar theme. There

You made the right decision. You invested in enterprise software: a CRM, ERP, or project management platform. Your team uses

Welcome to this edition of The Digital Enterprise, where we explore how companies can turn digital ambition into measurable outcomes.

MIT Study Confirms What We Already Knew! GenAI hype is entering the trough of disillusionment. Welcome to this edition of

Welcome to this edition of The Digital Enterprise, where we explore how companies can turn digital ambition into measurable outcomes.

Welcome to this edition of The Digital Enterprise, where we explore how companies can turn digital ambition into measurable outcomes.

Why rushing transformation kills ROI and how patient leaders achieve 5x results Welcome to this edition of The Digital Enterprise,

Welcome to this edition of The Digital Enterprise, where we explore how companies can turn digital ambition into measurable outcomes.

Welcome to this edition of The Digital Enterprise, where we explore how companies can turn digital ambition into measurable outcomes.
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